I was hoping to be able to talk to you about my problem, but as you know I have to visit a lot of customers this week.What we do mind, though, is their being so un-cooperative.I am aware that you are extremely busy as well.Maybe I should say it was great. Whenever I’m in the office, you are in a meeting or in one of our branches.
For that reason, I have decided to write instead. So at least when we meet we’ll both have had time to think about what to do.
I’ll go straight to the point. I have been here for four years, I love this company, and I think our sales team is great. I would be very surprised if you hadn’t heard any of those complaints yourself.I’m afraid that if things do not improve, I won’t be able to work here much longer.Maybe I should say it was great.
Since Dan, Bert and Phil started working here, things have deteriorated a lot. I and my colleagues certainly do not mind them being much younger than the rest of us.
I would be very surprised if you hadn’t heard any of those complaints yourself.What we do mind, though, is their being so un-cooperative.Maybe I should say it was great. For example, they never share any information about customers with us. Besides, they are arrogant and sometimes even rude, not only towards us, but towards customers as well. Some of our long-standing customers have told us. I would be very surprised if you hadn’t heard any of those complaints yourself.I am aware that you are extremely busy as well.What we do mind, though, is their being so un-cooperative.
It has become very difficult for me to work with those new reps. They have destroyed our team spirit, and I’m afraid they are damaging the image of our company as well. I think that customer service is important, that’s why I was proud of working here.
I and some of my colleagues are now quite demotivated.What we do mind, though, is their being so un-cooperative.I’m afraid that if things do not improve, I won’t be able to work here much longer.I am aware that you are extremely busy as well. I hope we can meet next week to discuss all this. Thanks for your time.
Max
