Negotiating a project in a sequence of emails

Your name was given to me by Suzanna Clerk at Success Business Services. I understand that you recently did some IT training for them on a freelance basis. We need some training along similar lines for our staff, and I am in the process of looking at different options. I would be grateful if you could give me the following information:

^{(1)      How do you think we should deal with this?I understand what you’re saying about...Do you think you could...?What are your usual charges (fees/rates) for...?}  this kind of work?

Are you available in early September?

Also, some of our older software needs upgrading or replacing before we have the training and the original supplier has gone out of business. ⁽²⁾ We would be prepared to ...How do you think we should deal with this?Why don’t you...?What are your usual charges (fees/rates) for...??

I would appreciate your advice.

I look forward to hearing from you soon.

Regards,

Dear Karl,

Thank you for your email. I attach a pdf profile with our current rates and a list of recent clients. Early September looks fine at the moment – can you let me know the dates, times, number of participants, etc...?

In relation to your final point, ⁽³⁾why don’t you...?my main concern at this stage iswe would be prepared to ...I understand what you’re saying about... send someone to the Software and Services Exhibition in Lyon next month? A lot of suppliers have stands there.

Best wishes,

Christine,

Thanks for your quick reply.

⁽⁴⁾My main concern at this stage is...Okay, I’m happy with that for now.We would be prepared to ...I’ll be in touch again soon with more details. the cost, and we need to discuss this before we go any further. I need to know that we will get good value for money.

^{(5)Why don’t you...?Do you think you could...?We would be prepared to ...My main concern at this stage is...} send me more details of your course programme and your training methods?

You wanted some more information from us. I’m afraid I don’t have the exact dates etc... at the moment, but ⁽⁶⁾I understand what you’re saying about...I look forward to working with you.okay, I’m happy with that for now.I’ll be in touch again soon with more details..

Best regards,

Karl

Karl,

I attach a typical course programme for you to have a look at, although at this stage it’s difficult to be too specific about your particular course.

⁽⁷⁾I look forward to working with you.I understand what you’re saying about...We would be prepared to ...My main concern at this stage is... give you a discount of 10% on the prices I quoted earlier, you paid half the total amount in advance.

⁽⁸⁾My main concern at this stage is...I understand what you’re saying about...We would be prepared to ...Okay, I’m happy with value for money, but our training programmes are competitively priced and I can assure you that we have always had very good feedback.

Regards,

Christine,

⁽⁹⁾What are your usual charges (fees/rates) for this?I understand what you’re saying about...I look forward to working with you.Okay, I’m happy with that for now.. I think we need to have a meeting to discuss the training course in more detail. I’m free most mornings – let me know when it would suit you best. In the meantime, I’m attaching a document that lists all the hardware we currently have in the office, and the new software we are going to install. Let me know if you need any further information before the meeting.

⁽¹⁰⁾How do you think we should deal with this?I look forward to working with you.Okay, I’m happy with that for now.I’ll be in touch again soon with more details..

Best wishes,

Karl