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Dealing with deadlock

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1. Match the categories (tick only right option)
 agreement deadlock disagreement
 win-win situation   deadlock  deal 
 stalemate   disagreement  confrontation 
  ‘golden’ bridge   solutions   attacks 
 escalation    arguments 
2. Use polite language.
1. You are wrong. 
2. That is totally unacceptable. 
3. No, I’m not interested.
4. I think you should explain. 
5. I don’t see the point. 
3.  Match the following expressions to their meanings.
1.  don’t have a clue   
2.  call the shots   
3.  go over your head   
4.  friends in high places   
5.  are not in the loop   
6.  be a non-starter