English Exercises > conversation exercises

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A conversation is communication between two people or more. * Most conversations fall into categories like:   Greeting + Introduction + Situational questions and answers + Pre-closing + Closing.   * Here is an example of a business conversation taken in a hotel between an employee of the reservation department of the hotel (H) and a client (C). Read it then fill the table below.    H: Good morning, this is the reservation desk, Ann speaking. C: Good morning. H: Hello. C: I would like to make a reservation for March 2, please. H: Yes, for one night only C: For one night. H: Could you give me the name of the guest, please? C: Tom Wilkinson H: Wilkinton! C: Wilkinson. H: Okay. C: could you send the bill by fax, please? H: Okay, could you give me a fax number? C: 78. H: Yes. C: 9208 H: Okay thanks, We will send a fax for affirmation. C: Yes? H: Thanks. C: Thanks, bye. H: Bye.       ACT     Examples Greeting       Introduction       Question        Answer     Pre-closing       Closing